Holland Casino Cookies Policy

At Holland Casino, we are committed to protecting your privacy and being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them at Holland Casino.nl, what choices you have regarding their use, and how they help us deliver a better experience whether you access our platform via desktop, mobile browser, or the Holland Casino app. By continuing to use our website, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, smartphone, or tablet — when you visit a website. They allow us to recognise your device on return visits, remember your preferences, and provide a personalised experience. At Holland Casino Online, we use cookies alongside similar technologies such as web beacons, pixels, and local storage to ensure our platform functions correctly and efficiently.

Cookies can be either session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period of time. We use both types for different purposes as outlined in this policy.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our online casino. Without them, core features such as the Holland Casino login process, account management, session security, and access to games — including our slots, live roulette, bingo, and poker — would not function. These cookies cannot be disabled, as they are fundamental to the delivery of our services.

• Authentication and session management for secure Holland Casino login
• Fraud prevention and detection across all game types
• Load balancing to ensure stable access to our platform
• Compliance with our obligations under the Kansspelautoriteit (KSA) licence no. 1610/01 247085

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. This data helps us improve the Holland Casino online experience — from navigation and page load times to the performance of our game catalogue and promotional pages featuring the Holland Casino bonus offers. All information collected through these cookies is aggregated and anonymised.

• Tracking which pages and features are visited most frequently
• Measuring how players navigate between our slots, live casino, poker, and sports betting sections
• Identifying technical errors and improving site performance
• Evaluating the effectiveness of our promotions, including Holland Casino free spins offers

Functional Cookies

Functional cookies allow us to remember your preferences and personalise your experience on our platform. At Holland Casino Online, these cookies help us remember your preferred language (Dutch or English), your game history, and settings you have adjusted within your account. They also support features such as the Holland Casino app experience and loyalty programme interactions involving Golden Chips.

• Remembering your language and display preferences
• Storing your login details for faster access (if you opt in)
• Supporting personalised content related to our promotions and tournaments
• Enhancing the functionality of our mobile and desktop platforms

Targeting and Marketing Cookies

We may use targeting cookies to deliver relevant content and promotions to you, including information about the Holland Casino bonus programme, free spins offers, and upcoming tournaments such as Lucky Rush and SpinoLeague. These cookies help us ensure our marketing communications are meaningful and relevant to your interests, rather than generic. They may also be used to limit how often you see a particular advertisement.

• Tracking interactions with our promotional content, including Holland Casino free spins and welcome offers
• Enabling retargeting across our partner networks
• Measuring the effectiveness of our advertising campaigns
• Sharing anonymised data with trusted third-party advertising partners

Third-Party Cookies

Our platform integrates with a number of third-party service providers whose technologies may set cookies on your device. These include game providers such as Playtech, Pragmatic Play, Play'n GO, NetEnt, and others whose software powers our casino holland online catalogue. We also work with analytics providers and payment processors to support secure transactions via iDEAL, Visa, Mastercard, Maestro, Trustly, and WERO.

We do not control the use of third-party cookies and recommend that you review the respective privacy and cookie policies of these providers. Their use of cookies is governed by their own policies, not ours.

Cookies and Your Legal Rights

As an operator licensed under the Dutch Kansspelautoriteit (KSA) and subject to Dutch and European data protection law, including the General Data Protection Regulation (GDPR) and the Dutch Telecommunications Act (Telecommunicatiewet), we are required to obtain your informed consent before placing non-essential cookies on your device.

Holland Casino N.V., with its statutory seat at Hortastraat 1, 2132 NH Hoofddorp, Netherlands (Chamber of Commerce registration no. 68662289), acts as the data controller for all personal data processed through the use of cookies on this platform. We collect and process your data in accordance with our full Privacy Policy, which we encourage you to read alongside this document.

Managing and Controlling Cookies

You have the right to manage your cookie preferences at any time. When you first visit our website, we present you with a cookie consent banner through which you can accept or decline non-essential categories. You may also update your preferences at any time through our Cookie Settings tool.

In addition, most web browsers allow you to control cookies through their settings. You may:

• Block all cookies or only third-party cookies
• Delete cookies already stored on your device
• Browse in private or incognito mode to limit cookie storage
• Configure your browser to notify you when a cookie is being set

Please be aware that disabling certain cookies may affect your ability to use some features of our platform, including secure access to the Holland Casino login area, participation in tournaments, and access to your Golden Chips loyalty balance. We recommend keeping strictly necessary cookies enabled at all times to ensure full functionality.

Cookie Retention Periods

We retain cookies for varying periods depending on their purpose. Session cookies expire when you close your browser. Persistent cookies, such as those used for analytics or personalisation, are retained for periods ranging from 30 days to 24 months, depending on the specific cookie and its function. Third-party cookies may have their own independent retention schedules.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you via a prominent notice on our website or through your registered account. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our platform following the posting of any updated policy constitutes your acceptance of those changes.

Contact Us

If you have any questions about this Cookies Policy or how we handle your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at support@Holland Casino.nl or by phone at 088-0900 567 (from the Netherlands) or 0031-88-0900 567 (from abroad). Our team is available to assist you in both Dutch and English.